Tenancy deposit claims
If you have rented a property, then you will in all likelihood have paid a deposit to your landlord. The law states that your landlord must protect your deposit within 30 days with one of the 3 government approved tenancy deposit schemes, namely: The Deposit Protection Service; The Tenancy Deposit Scheme; or MyDeposits. If your landlord has not protected your deposit with one of these services and within 30 days, then you may have a valid claim.


Understanding tenancy deposit claims
Clear answers to help you understand tenancy deposit claims and your right to compensation.
If your landlord does not protect your deposit with one of the 3 government approved tenancy deposit schemes within 30 days of receiving the deposit from you, then you could claim between 1 and 3 times the value of your deposit.
Your landlord must also provide you with the ‘prescribed information’ regarding the deposit protection which includes a copy of the deposit protection certificate.
Unfortunately, not all landlords take their tenancy deposit obligations seriously and often fail to comply with the tenancy deposit protection rules. This could be by not providing you with the prescribed information, protecting your deposit too late or even not protecting it at all. If you fall into any of these categories, then you may be entitled to claim compensation.
As stated above, your landlord must provide you with the ‘prescribed information’ regarding the deposit protection. Your landlord must do this within 30 days of receiving the deposit from you. The ‘prescribed information’ would include full details of the deposit protection scheme that your deposit has been paid into as well as a copy of the deposit protection certificate.
If you would like our expert assistance in establishing if your landlord has met their legal obligations regarding your tenancy deposit, then please contact our team today to request a request a free claim assessment to discuss your personal circumstances further.
Your tenancy agreement must have been signed within the last 6 years – so if you feel you have a valid tenancy deposit claim then you should act now. With regards to the level of compensation, this can be anything from 1 – 3 times the value of your deposit depending upon the circumstances surrounding your tenancy. We can also assist you in recovering your deposit if this has been unreasonably retained by your landlord.
Making a data breach claim
Making a data breach claim could not be easier. Here’s how it works in four simple steps.

2. Submission
If you choose to instruct us, our solicitors will collect evidence before submitting your claim.

3. Negotiations
When negotiating with the defendant, we seek to obtain maximum compensation.

4. Settlement
When your claim is settled, we ensure you receive your compensation as soon as possible.
Making a tenancy deposit claim
Making a tenancy deposit claim could not be easier. Here’s how it works in 4 steps.
Get started
Request a free claim assessment to find out if you’re eligible to make a claim.
Submission
If you choose to instruct us, our solicitors will collect evidence before submitting your claim.
Negotiations
When negotiating with the defendant, we seek to obtain maximum compensation.
Settlement
When your claim is settled, we ensure you receive your compensation as soon as possible.
Get started
Complete your details and one of our tenancy deposit claim experts will assess your claim.
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